Payment Policy

Payment Policy

1. Overview

Thank you for shopping at Solvaro London.
We value your trust and are committed to ensuring a secure, transparent, and seamless payment experience.
Please review the following policy to understand how transactions are handled through our website.

2. Accepted Payment Methods

For your convenience, we accept the following secure payment options:

  • Visa

  • MasterCard

  • American Express

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Klarna (Pay Later / Split Payments)

  • Maestro

  • Diners Club

  • Discover

All transactions are processed securely via encrypted payment gateways.

3. Payment Security

Your privacy and security are our top priority.
Solvaro London uses industry-leading encryption (SSL) and PCI-compliant technology to safeguard your personal and financial information during checkout.
We never store or have access to your credit card details.

4. Payment Processing

Payments are processed immediately at the time of purchase.
Once your payment is successfully completed, you will receive an order confirmation email containing your purchase details.

In rare cases, if payment verification is required, our team may contact you via email before dispatching your order.

5. Currency

All transactions on our website are processed in GB ( £) by default.
If you are purchasing from another region, currency conversion may be handled automatically by your bank or payment provider at their prevailing exchange rates.

6. Failed or Declined Transactions

If your payment is declined or fails, please:

  1. Double-check that your card or account information is entered correctly.

  2. Ensure sufficient funds are available.

  3. Contact your bank or payment provider to verify the transaction status.

If the issue persists, please contact our support team at contact@solvarobrand.com and we’ll be happy to assist.

7. Refunds & Disputes

For details regarding refunds, order cancellations, or payment disputes, please refer to our
➡️ Return & Refund Policy.

Refunds (if applicable) are processed back to the original payment method used at checkout.

8. Fraud Prevention

To maintain payment security, all transactions are monitored for potential fraud.
If any suspicious activity is detected, Solvaro London reserves the right to delay or cancel an order pending verification.

9. Customer Support

If you have any questions regarding your payment, please contact us:

📍 Solvaro Brand Customer Service
✉️ contact@solvarobrand.com
🕒 Monday–Friday, 09:00 – 17:00 (CET)